How do I check the status of my order?

You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam or junk email folder or contact us by email at support@generark.com. You can also view tracking numbers once your order has shipped by logging into your customer account (https://generark.com/account/login).

We are not responsible for lost items that show as delivered and/or signed for if required.